Growth ERP
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Growth ERP

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Cookie Policy

Learn how we use cookies to enhance your experience with Growth ERP.

This Cookie Policy explains how Growth ERP ("we," "our," or "us") uses cookies and similar tracking technologies when you visit our website and use our platform. This policy should be read alongside our Privacy Policy.

Last Updated: December 1, 2025

By using Growth ERP, you consent to the use of cookies in accordance with this policy. If you do not agree to our use of cookies, you should disable cookies in your browser settings or refrain from using our services.

What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies allow a website to recognize your device and store some information about your preferences or past actions. This helps us provide you with a better experience by remembering your settings, preferences, and login status.

We also use similar technologies such as web beacons, pixel tags, and local storage, which function similarly to cookies and are covered by this policy.

Types of Cookies We Use

1. Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt-out of these cookies as they are essential for the service to work.

Examples: Authentication cookies, session management cookies, security cookies

2. Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve the way our website works and measure the effectiveness of our content.

Examples: Google Analytics cookies, page view tracking, user flow analysis

3. Functionality Cookies

These cookies allow the website to remember choices you make (such as your username, language, or region) and provide enhanced, personalized features. They may also be used to provide services you have requested.

Examples: Language preference cookies, theme selection cookies, user preference cookies

4. Targeting and Advertising Cookies

These cookies may be set through our site by our advertising partners. They may be used to build a profile of your interests and show you relevant content on other sites. We only use these cookies with your consent.

Examples: Social media integration cookies, advertising network cookies

How We Use Cookies

We use cookies for the following purposes:

  • Authentication: To keep you logged in and maintain your session security
  • Preferences: To remember your settings and preferences (language, theme, etc.)
  • Security: To protect against fraud and ensure platform security
  • Analytics: To understand how users interact with our platform and improve our services
  • Performance: To optimize website performance and loading times
  • Personalization: To provide you with a customized experience based on your usage patterns

Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics, deliver advertisements, and provide enhanced functionality. These third-party cookies are subject to the respective privacy policies of these external services.

Common Third-Party Services:

  • Google Analytics: For website analytics and performance monitoring
  • Payment Processors: For secure payment processing (Paystack, Stripe, etc.)
  • Email Services: For email delivery and tracking (Resend, SendGrid, Mailgun)
  • SMS Services: For SMS notifications (Twilio, Msg91, Africas Talking)
  • Social Media: For social media integration and sharing features

We recommend reviewing the privacy policies of these third-party services to understand how they use cookies and handle your data.

Managing Your Cookie Preferences

You have the right to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.

Browser Settings: You can control cookies through your browser settings. Here are links to cookie management for popular browsers:

Important Note: If you choose to disable cookies, some features of Growth ERP may not function properly. Essential cookies are required for the platform to work, and disabling them may prevent you from accessing certain features or logging in.

Cookie Duration

Cookies can be either "session" or "persistent" cookies:

Session Cookies

These are temporary cookies that are deleted when you close your browser. They are used to maintain your session while you navigate our platform.

Persistent Cookies

These cookies remain on your device for a set period or until you delete them. They help us remember your preferences and improve your experience across multiple visits.

The duration of persistent cookies varies depending on their purpose. Authentication cookies may last for 30 days, while preference cookies may last for up to 1 year.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Cookie Policy on this page and updating the "Last Updated" date.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies. Your continued use of Growth ERP after any changes to this policy constitutes your acceptance of the updated policy.

Questions About Cookies?

If you have any questions about our use of cookies or this Cookie Policy, please contact us through any of the following channels:

Growth ERP

Support Email

support@growtherp.net

For support inquiries and technical assistance

Phone Support

+254759925255

Available during business hours

Contact Form

Submit Inquiry Form

Submit detailed inquiries through our contact form

Support Tickets

Available in your Growth ERP dashboard

Create and track support tickets for technical issues

Live Rates