Growth ERP
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Growth ERP

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Terms of Service

Please read these terms carefully before using Growth ERP services.

These Terms of Service ("Terms") govern your access to and use of Growth ERP, a comprehensive enterprise resource planning platform provided by Growthway Solutions. By accessing or using our services, you agree to be bound by these Terms.

Last Updated: December 1, 2025

If you do not agree to these Terms, please do not use our services. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting.

1. Acceptance of Terms

By creating an account, accessing, or using Growth ERP services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using Growth ERP on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

You must be at least 18 years old to use our services. If you are under 18, you may only use Growth ERP with the consent and supervision of a parent or legal guardian.

2. Service Description

Growth ERP is a cloud-based enterprise resource planning platform that provides comprehensive business management solutions across 18+ industry categories, including but not limited to:

  • School Management Systems
  • Hospital and Clinic Management
  • Business Management
  • E-commerce Management
  • Manufacturing and Warehouse Management
  • Real Estate Management
  • And other specialized industry solutions

Our services include access to various modules such as accounting, inventory management, human resources, customer relationship management, reporting, and analytics, tailored to your specific industry needs.

3. Account Registration and Security

To access Growth ERP, you must create an account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to:

  • Provide accurate and truthful information during registration
  • Maintain and update your account information as necessary
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized use of your account
  • Accept responsibility for all activities under your account

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent, illegal, or harmful activities.

4. Subscription Plans and Payment

Growth ERP offers various subscription plans with different features and pricing. We may offer free trials, promotional pricing, or special offers from time to time.

Payment Terms:

  • Subscription fees are billed in advance on a monthly or annual basis
  • All fees are non-refundable except as required by law or as explicitly stated in our refund policy
  • We reserve the right to change our pricing with 30 days' notice to existing customers
  • Failure to pay may result in suspension or termination of your account
  • You are responsible for any taxes applicable to your subscription

Cancellation: You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period, and you will continue to have access until that time.

5. User Responsibilities and Acceptable Use

You agree to use Growth ERP only for lawful purposes and in accordance with these Terms. You agree not to:

  • Violate any applicable laws, regulations, or third-party rights
  • Upload, transmit, or store any malicious code, viruses, or harmful software
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Interfere with or disrupt the integrity or performance of our services
  • Use automated systems to access our services without permission
  • Reverse engineer, decompile, or disassemble any part of our platform
  • Resell, sublicense, or redistribute our services without authorization
  • Use our services to store or transmit illegal, harmful, or offensive content

You are solely responsible for all data, content, and information you upload, store, or transmit through Growth ERP. We reserve the right to remove any content that violates these Terms.

6. Intellectual Property Rights

Growth ERP, including its software, design, text, graphics, logos, and other content, is owned by Growthway Solutions and protected by copyright, trademark, and other intellectual property laws.

Your Content: You retain ownership of all data and content you upload to Growth ERP. By using our services, you grant us a limited, non-exclusive license to use, store, and process your content solely for the purpose of providing and improving our services.

Our Content: All rights, title, and interest in Growth ERP and our services remain with Growthway Solutions. You may not copy, modify, distribute, or create derivative works based on our platform without our express written permission.

7. Data Protection and Privacy

We take data protection and privacy seriously. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

We implement industry-standard security measures to protect your data, including encryption, secure data centers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

You are responsible for maintaining appropriate security measures for your account and for backing up your data. We recommend regular data exports and backups.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GROWTHWAY SOLUTIONS AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF GROWTH ERP.

Our total liability for any claims arising from or related to these Terms or our services shall not exceed the amount you paid us in the 12 months preceding the claim.

We provide Growth ERP "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

9. Termination

Either party may terminate these Terms at any time. You may terminate your account by canceling your subscription through your account settings or by contacting our support team.

We may suspend or terminate your account immediately if you violate these Terms, engage in fraudulent or illegal activities, or fail to pay required fees. Upon termination:

  • Your right to access and use Growth ERP will immediately cease
  • We may delete your account and data after a reasonable retention period
  • You remain responsible for all fees incurred before termination
  • Provisions that by their nature should survive termination will remain in effect

10. Contact Information

If you have any questions about these Terms of Service, please contact us through any of the following channels:

Growth ERP

Support Email

support@growtherp.net

For support inquiries and technical assistance

Phone Support

+254759925255

Available during business hours

Contact Form

Submit Inquiry Form

Submit detailed inquiries through our contact form

Support Tickets

Available in your Growth ERP dashboard

Create and track support tickets for technical issues

By using Growth ERP, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

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