Hotel & Hospitality Management System
Comprehensive hotel management with room reservations, front desk operations, housekeeping, restaurant POS, spa bookings, event management, loyalty programs, and revenue management—all in one integrated platform.
Streamline your hospitality operations with our complete ERP solution designed specifically for hotels, resorts, and hospitality businesses. Manage everything from room bookings to guest services, housekeeping to restaurant operations.
Advanced Capabilities
Specialized Hotel Management
Beyond basic management, our platform offers specialized features designed specifically for hospitality businesses.
- Room & Reservation Management
- Complete room inventory, availability tracking, room types, amenities, pricing, online reservations, check-in/check-out, and booking calendar management.
- Channel Manager Integration
- Seamlessly integrate with Booking.com, Expedia, Airbnb, and other platforms. Automatically sync availability, rates, and bookings across all channels.
- Housekeeping & Maintenance
- Task scheduling, room status tracking, maintenance requests, staff assignment, quality control, and automated workflow management.
- Restaurant POS & Spa Management
- Point of sale system, menu management, table reservations, spa bookings, service scheduling, and integrated billing.
- Revenue Management
- Track ADR, RevPAR, occupancy rates, forecast demand, optimize pricing strategies, and generate comprehensive revenue reports.
- Guest Services & Loyalty
- Loyalty programs with points and rewards, guest feedback management, VIP guest tracking, and personalized guest services.
- Events & Banquet Management
- Manage events, conferences, and banquets with booking, scheduling, catering, and integrated billing management.
- Front Desk & Folio Management
- Complete front desk operations, guest profiles, folio management with charges and payments, and key card management.
Advanced Capabilities
Specialized Hotel Management
Beyond basic management, our platform offers specialized features designed specifically for hospitality businesses.
- Room & Reservation Management
- Complete room inventory, availability tracking, room types, amenities, pricing, online reservations, check-in/check-out, and booking calendar management.
- Channel Manager Integration
- Connect with OTAs, travel agencies, and booking platforms. Real-time rate synchronization, inventory management, and commission tracking.
- Front Desk & Folio Management
- Complete front desk operations, guest profiles, folio management with charges and payments, and key card management.
- Revenue Management
- Dynamic pricing, rate management, occupancy forecasting, competitor rate analysis, and yield optimization for maximum revenue.
Complete Financial Management
Growth ERP's integrated accounting module provides comprehensive financial management for hotels and hospitality businesses. Track revenue from all sources including room bookings, restaurant sales, spa services, events, and other sources. Generate detailed financial reports, manage accounts payable and receivable, and maintain complete audit trails.
- Automated revenue tracking from all hotel departments
- Real-time financial dashboards and analytics
- Multi-currency support for international operations
- Tax compliance and reporting tools
Channel Manager Integration
Seamlessly integrate with major booking platforms including Booking.com, Expedia, Airbnb, and more. Automatically sync availability, rates, and bookings across all channels. Manage inventory in real-time, prevent overbooking, and maximize revenue through dynamic pricing strategies.
- Multi-channel booking platform integration
- Real-time availability and rate synchronization
- Automatic overbooking prevention
- Dynamic pricing and revenue optimization
Staff & Human Resources
Complete HR management system for all staff members. Comprehensive scheduling, attendance tracking with clock-in/clock-out, leave management with approval workflows, credentials and certification tracking with expiry alerts, and performance review system. Manage hotel managers, front desk staff, housekeeping, maintenance, restaurant, and spa personnel with role-based access controls.
- Shift scheduling, roster management, and shift swapping
- Attendance tracking with clock-in/clock-out and hours worked
- Leave management with approval workflows and tracking
- Staff credentials and certification tracking with expiry alerts
- Performance reviews with ratings, goals, and acknowledgment
Reporting & Analytics
Comprehensive hotel-specific analytics dashboard with real-time insights into all operations. Track booking statistics, occupancy rates, revenue performance, ADR and RevPAR, housekeeping efficiency, maintenance costs, restaurant and spa revenue, guest satisfaction scores, and staff performance. Generate detailed reports for informed decision-making.
- Real-time analytics dashboard with comprehensive hotel metrics
- Booking, revenue, occupancy, and operational reports
- Revenue analytics with ADR, RevPAR, and forecasting
- Date-range filtering and export capabilities
Why Choose Us
Built for Hospitality Excellence
Experience the power of integrated hotel management designed by hospitality professionals.
- Revenue Management
- Track ADR, RevPAR, occupancy rates, forecast demand, optimize pricing strategies, and generate comprehensive revenue reports.
- Guest Services & Loyalty
- Loyalty programs with points and rewards, guest feedback management, VIP guest tracking, and personalized guest services.
- Events & Banquet Management
- Manage events, conferences, and banquets with booking, scheduling, catering, and integrated billing management.
- Front Desk & Folio Management
- Complete front desk operations, guest profiles, folio management with charges and payments, and key card management.
Guest Portal & Self-Service
Complete guest portal empowering guests with secure online access to all their hotel needs. View and manage bookings, check-in online, access digital key cards, view folios and make payments, request services, communicate with hotel staff, and access loyalty program benefits. Reduce front desk workload while significantly improving guest satisfaction and engagement.
- Online booking management and check-in
- Digital key card access and mobile check-in
- Folio viewing and online payment
- Service requests and direct messaging with hotel staff
- Loyalty points tracking and redemption
Security & Compliance
Growth ERP ensures your hotel meets the highest standards of data security and regulatory compliance. PCI-compliant infrastructure, encrypted data storage, role-based access controls, and comprehensive audit logs protect guest information and ensure regulatory compliance.
- PCI-compliant data handling and storage
- End-to-end encryption for sensitive data
- Role-based access controls and permissions
- Complete audit trails and activity logging
Integration & Scalability
Growth ERP seamlessly integrates with existing systems and scales with your hotel's growth. Connect with channel managers, payment gateways, POS systems, property management systems, and third-party applications. Cloud-based architecture ensures high availability and automatic updates.
- Channel manager integrations (Booking.com, Expedia, Airbnb)
- Payment gateway integrations (Paystack, PayPal, Stripe)
- Cloud-based infrastructure with automatic scaling
- Regular updates and new feature releases
24/7 Support & Training
Our dedicated support team is available around the clock to assist with any questions or issues. Comprehensive training programs ensure your staff can maximize the platform's capabilities. Regular webinars, documentation, and video tutorials keep your team up-to-date.
- 24/7 technical support via multiple channels
- Comprehensive staff training programs
- Video tutorials and documentation library
- Regular webinars and feature updates
Why Choose Us
Built for Hospitality Excellence
Experience the power of integrated hotel management designed by hospitality professionals.
Integrated Accounting
Automatic revenue tracking, financial reporting, and seamless integration with your accounting module for complete financial management.
Secure & Compliant
PCI-compliant data handling, encrypted storage, and secure access controls to protect guest information.
Automated Workflows
Automated booking confirmations, check-in reminders, housekeeping task assignments, payment processing, and report generation to save time and reduce errors.
Pricing
Simple, Transparent Pricing
Choose the plan that's right for your needs
Hotel & Hospitality - Basic
Perfect for small organizations getting started. Includes core features and essential tools to manage your operations efficiently.
Save $298.00 (17%)
- Core module access
- Basic reporting
- Email support
- Mobile responsive
- Data export
- Basic integrations
- Room management
- Booking management
- Guest management
- Basic billing
- Housekeeping tracking
Hotel & Hospitality - Professional
Ideal for growing organizations. Includes advanced features, priority support, and higher limits to scale your operations.
Save $745.00 (17%)
- All Basic features
- Advanced reporting & analytics
- Priority email support
- API access
- Advanced integrations
- Custom reports
- Bulk operations
- Advanced security features
- Advanced booking management
- Guest loyalty program
- Housekeeping management
- Restaurant POS integration
- Revenue management
- Guest feedback system
Hotel & Hospitality - Enterprise
Complete solution for large organizations. Includes all features, unlimited usage, dedicated support, and custom integrations.
Save $1,490.00 (17%)
- All Professional features
- Unlimited everything
- Dedicated account manager
- 24/7 priority support
- Custom integrations
- White-label options
- Advanced security & compliance
- Custom training
- SLA guarantee
- All Professional features
- Unlimited users & storage
- Custom integrations
- Dedicated support
- Custom training
- SLA guarantee
- White-label options
- Advanced API access
Ready to Transform Your Hotel Management?
Join thousands of hoteliers and hospitality professionals who trust Growth ERP to manage their operations efficiently.